FAQ - Customization

  • Personalization is an optional upgrade. You must choose "YES" to the "add name" option for this to apply. If you choose the NO option, then no names will be added to your item (even if you left a name in the notes box). If the "add name" option isn't available, then a name cannot be added to this item. (Tumblers that are shown with a name are an exception - the add name option won't be shown, but you can leave your name for it to be added to the tumbler)

  • If you ordered an item that comes with customization or personalization, there will be a personalization box on the product page for you to enter your information. Please leave your information (names, messages for bestie mugs, etc.) in this box. 

  • If you forget to do so, you can email us at customersvc@zazzykreationsbykz.com or respond to the order confirmation email with the information as well.

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