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FAQ - Upgraded Shipping

  • Free standard shipping is included for all items.
  • If applicable, upgraded shipping options will be available during checkout. Upgraded shipping goes into effect AFTER the listed processing times. (Selecting priority/express shipping won't change the 5-12 day processing times)
  • Shipping timeframes (business days; times are ESTIMATES and not guaranteed):
    • Standard shipping: 7-15 days
    • Media mail: 2-8 days
    • Priority shipping: 1-3 days
    • First class mail: 1-3 days
    • Express shipping 5-7 days

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PROCESSING AND SHIPPING
  • Free standard shipping included in all purchases
  • Upgraded shipping available at checkout (on applicable items)
  • All items are made to order. Please allow 5-12 days for receiving and processing your order
  • Allow an additional 7-15 days for delivery of your order after it has been processed and shipped
  • Weekends and holidays are not factored into processing or shipping times.
  • Shipping times are estimates and not guarantees.
  • Please allow for shipping delays due to Covid19 and/or the holiday season.
  • See the delivery FAQs for details on processing times, shipping methods, and delivery times
PAYMENT METHODS

Zazzy Kreations by KZ accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express.
  • We feature a fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website. To register for a PayPal account, visit the website paypal.com.
  • Sezzle: Buy now + Pay later with 4 even payments and 0% interest. For more info, visit here.
EXCHANGES, RETURNS AND REFUNDS

Items that are not customized, personalized, on sale or purchased with a discount code can be returned within 14 days of their original shipment date in same as new condition, and will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable. For more info, visit our Refund policy here.

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Shipping

  • Free standard shipping included in all purchases.
  • Upgraded shipping available at checkout (on applicable items).
  • This item is made to order. Please allow 5-12 days for receiving and processing your order.
  • Allow an additional 7-15 days for delivery of your order after it has been processed and shipped.
  • Weekends and holidays are not factored into processing or shipping times.
  • Shipping times are estimates and not guaranteed.
  • Please allow for shipping delays due to Covid19 and/or the holiday season.
  • See the delivery FAQs for details on processing times, shipping methods, and delivery times.

Returns And Exchanges

  • Return any item that isn't custom, personalized, or purchased on sale or with a discount code within 14 days of delivery.
  • See terms and conditions in our Refund policy

Thank you for your interest in Zazzy Kreations by KZ!

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