FAQ - Refunds/Exchanges/Returns

  • Any non-custom/non-personalized items can be returned within 14 days of their delivery date.

  • Sale items and/or items purchased with a coupon code aren't eligible for returns and/or refunds.

  • Items must be in new condition and in original packaging.

  • You will be eligible for a full refund or store credit minus cost of shipping we incurred to ship the item(s) to you.

  • Refunds will be credited back to the original form of payment used for purchase. Depending on the payment processer/bank/credit card company, the refund can take 3-10 business days to appear in your account.

  • You are responsible for shipping charges when making returns and shipping/handling fee of the original purchase is non-refundable.

  • We don't accept exchanges.

  • For more info, visit our Refund policy here.

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