FAQ - Refunds/Exchanges/Returns
- Non-custom/non-personalized items can be returned within 14 days of their delivery date.
- Sale items and/or items purchased with a coupon code aren't eligible.
- Items must be in new condition and in original packaging.
- You will be eligible for a full refund or store credit minus cost of shipping we incurred to ship the item(s) to you.
- Refunds will be credited back to the original form of payment used for purchase. Depending on the payment processer/bank/credit card company, the refund can take 3-10 business days to appear in your account.
- Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
- Exchanges are not allowed.
- For more info, visit our Refund policy here.
